Dr. KING

Your 24/7 online support

Our Support

Welcome to WORLDHOISTS' Dr.King - Your Intelligent Online Assistant

Consult what you need

As your intelligent helper, Dr.King is dedicated to providing you with instant and accurate technical support and answers to any questions, helping you easily resolve issues encountered while using WORLDHOISTS cranes and related products.

24/7 Availability: Dr.King operates around the clock, ready to assist you anytime, anywhere.
Comprehensive Knowledge Base: Our AI system is powered by an extensive knowledge base that includes product manuals, troubleshooting guides, and FAQs, ensuring it can address a wide range of inquiries.
Smart Interaction: Equipped with natural language processing technology, Dr.King understands and responds to your specific needs, offering personalized solutions for a seamless and efficient user experience.
Real-Time Updates: As WORLDHOISTS products evolve and technology advances, Dr.King’s knowledge base is continuously updated to ensure the information provided remains cutting-edge.

WORLDHOISTS Brochure

WORLDHOISTS Sales Manual V21

WORLDHOISTS PCB Control Hoist

WORLDHOISTS Price List

Common Questions

Most Popular Questions.

What is the delivery time for standard single-girder hoists and standard double-girder hoists?

The delivery time for standard single-girder hoists is 35 days, and for standard double-girder hoists, it is 45 days.

How long is the warranty period for the products?

We provide a one-year warranty to ensure the reliability of the products under normal use.

How long does it take to deliver spare parts if needed?

Our spare parts delivery time is typically 1 week, ensuring that you can quickly restore equipment operation.

Our Service

At WORLDHOISTS, we provide comprehensive service guarantees, including 24/7 after-sales service, sufficient spare parts supply, and extensive product training to ensure your equipment operates efficiently and delivers maximum value.

After-Sales Service

WORLDHOISTS is committed to providing customers with comprehensive after-sales services. We respond promptly, take responsibility seriously, and actively solve problems to ensure your equipment remains in optimal condition.

Spare Parts

WORLDHOISTS not only provides high-quality crane components but also ensures the rapid supply of spare parts to minimize downtime and maintain your production efficiency.

Product Training

WORLDHOISTS is not only committed to providing high-quality products but also ensures customers have no worries during use through comprehensive technical support and services. Whether it’s equipment commissioning, routine maintenance, fault diagnosis and repair, or preventive maintenance, we are fully committed to keeping your equipment in optimal condition to help you achieve greater success.